Job Title: Ski Technician- experience with demo and tuning

Reports To: Outfitters Manager

Starting wage is $22.55 BOE
 

Job Summary/Essential Functions:

Ski technicians will ensure world class member and guest experience using extensive industry knowledge, best in class equipment, tools, and machines. Ski technicians will assist in all aspects of Outfitters, including demo, tuning, hardgoods and soft goods. Ski technicians will focus on customer service and attention to detail. Race tuning experience is a plus!
 

Job Duties:

• Provides personalized and professional demo/rental services for members and their guests.

• Select equipment based on member/guest needs and current conditions.

• Maintains ski and snowboard demo fleet as well as member/guest equipment at a world class level.

• Facilitates hardgoods sales by utilizing product knowledge and soft sell tactics.

• Facilitates soft goods sales by utilizing product knowledge and need assessment.

• Demonstrates an exceptionally high level of customer service.

• Mounts, adjusts, and calibrates ski bindings according to DIN settings and industry standards.

• Stays up to date with the latest ski technology and service standards.

• Ensures all work complies with safety regulations and liability standards

• Maintains Outfitters in all aspects of cleanliness and organization.

• Utilizes Easyrent software to manage all aspects of rental program

• Maintain a teamwork environment with all other Outfitters staff

• Performs all other duties or special projects as assigned or required.

• Attends team, department and company-wide meetings.
 

Certifications and Special Requirements:

• Binding certifications for all major binding manufacturers.

• Strong working knowledge of Winterstieger machinery and tools

• Strong understanding/familiarity with EasyRent and Microsoft software

• Strong working knowledge of past and current industry trends and equipment.

• Boot fitting experience is a plus but not mandatory.
 

Physical Demands and Work Environment:

• Ability to view, read, and interpret from various software, online and printed sources.

• Ability to work in a fast-paced, physically demanding environment.

• Availability to work weekends, holidays, and peak ski season hours.

• Must be able to lift up to 40 lbs and stand for extended periods.

• Visually inspect work areas for cleanliness, club standards, and safety.

• Must be able to hear and react to emergency signals or communications.

• Sit, stand, socialize, walk, push, pull, lift, grasp, twist, turn, bend, and move for extended amounts of time to adapt to an ever-changing environment.

• Lift up to 50lbs occasionally, 25lbs frequently, and 10lbs constantly.

Classification: seasonal, part-time, exempt

Education/Experience:

• High school diploma, GED equivalent or higher required. Bachelor’s degree preferred.

• Previous experience working in ski shops and the ski industry

• Previous tuning experience

• Strong experience in high end customer service areas
 

Position Expectations:

• Maintains neat and professional experience and always observes personal cleanliness rules.

• Self-motivated.

• Member and guest-service oriented.

• Acts professionally.

• Displays a positive attitude toward all (staff, members, guests).

• Courteous towards others.

• Demonstrates a willingness to help others.

• Always acts ethically.

• Works well in a team environment.

• Being creative and proactive.

• Must be aware and able to abide by safety practices.

• Reliable and predictable attendance.

• Wears a clean and presentable uniform.

• Ability to exercise good judgement under pressure.

• Can prioritize needs and effectively manage resources.

• Knowledgeable on and consistently follows policies and procedures as outlined in the employee handbook.

• Must be able to work holidays, weekends, and overtime as needed.


A comprehensive benefit package is available at date of hire. Benefits include medical, vision, dental, 401k, EAP, short-term and long-term disability, ski privileges, wellness initiatives, paid time off (PTO), and more.

WPR conducts background checks on all employees on an annual basis.