Job Title: Ski Technician/Demo- focused heavily on demo/rentals

Reports To: Outfitters Manager

Starting wage is $22.55 BOE to $24.00/hour + end of season bonus

Job Summary/Essential Functions:

Ski technicians will ensure world class member and guest experience utilizing industry knowledge, best in class equipment, tools, and machines. Ski technicians will assist in all aspects of Outfitters, including demo/rental, tuning, hardgoods and soft goods retail. Ski technicians will focus on customer service and attention to detail. 

Job Duties:

• Provides personalized and professional demo/rental services for members and their guests.
• Select equipment based on member/guest needs and current conditions.
• Maintains ski and snowboard demo fleet as well as member/guest equipment at a world class level.
• Facilitates hardgoods sales by utilizing product knowledge and soft sell tactics.
• Facilitates soft goods sales by utilizing product knowledge and needs assessment.
• Demonstrates an exceptionally high level of customer service.
• Mounts, adjusts, and calibrates ski bindings according to DIN settings and industry standards.
• Stays up to date with the latest ski technology and service standards.
• Ensures all work complies with safety regulations and liability standards
• Maintains Outfitters in all aspects of cleanliness and organization.
• Utilizes Easyrent software to manage all aspects of rental program
• Maintains a teamwork environment with all other Outfitters staff
• Performs all other duties or special projects as assigned or required.
• Attends team, department and company-wide meetings.

Certifications and Special Requirements:

• Binding certifications for all major binding manufacturers.(provided upon hire)
• Strong working knowledge of Winterstieger machinery and tools is a plus
• Familiarity with EasyRent and Microsoft software
• Strong working knowledge of past and current industry trends and equipment.

Education/Experience:

• High school diploma, GED equivalent or higher required. Bachelor’s degree preferred.
• Previous experience working in ski shops and the ski industry
• Previous tuning experience
• Strong experience in high end customer service areas

Position Expectations:

• Member and guest-service oriented.
• Acts professionally.
• Displays a positive attitude toward all (staff, members, guests).
• Works well in a team environment.
• Must be aware and able to abide by safety practices.
• Reliable and predictable attendance.
• Must be able to work holidays, weekends, and overtime as needed.

A comprehensive benefit package is available at date of hire. Benefits include medical, vision, dental, 401k, EAP, short-term and long-term disability, ski privileges, wellness initiatives, paid time off (PTO), and more.

WPR conducts background checks on all employees on an annual basis.