Host- Private Club
Morgan, UT
Full Time
Entry Level
Job Title/Position: Host (seasonal, part-time/full-time)
Job Summary:
The host position is a key member of our hospitality team, you will be responsible for ensuring that our members and their guests receive a personalized and memorable experience. The ideal candidate is dedicated, personable, and professional.
Job Duties:
Licenses and Special Requirements:
Physical Demands and Work Environment:
Classification: seasonal, part-time/full-time, non-exempt
Education/Experience:
Position Expectations:
Reports To: Restaurant Manager
Job Summary:
The host position is a key member of our hospitality team, you will be responsible for ensuring that our members and their guests receive a personalized and memorable experience. The ideal candidate is dedicated, personable, and professional.
Job Duties:
- Greets members and their guests upon arrival, providing a warm and welcoming atmosphere.
- Assists with the check-in process ensuring a seamless experience.
- Offers detailed information about club amenities, services, and activities tailored to member preferences.
- Anticipates and responds to members' requests and inquires with promptness and professionalism.
- Maintains strong relationships with members to foster a sense of community and belonging.
- Collaborates with other departments to ensure a cohesive and high-quality experience for members.
- Handles member feedback and complaints with sensitivity and professionalism.
- Ensures that all areas of the resort are clean, safe, and well maintained.
- Adheres to health and safety regulations and club policies.
- Performs other duties and supports other departments as needed.
Licenses and Special Requirements:
- Valid driver’s license
Physical Demands and Work Environment:
Classification: seasonal, part-time/full-time, non-exempt
Education/Experience:
- Prior experience in customer service helpful.
- Experience at a high-end hotel, resort, restaurant, or private club preferred.
Position Expectations:
- Maintains neat and professional experience and always observes personal cleanliness rules.
- Self-motivated.
- Member and guest-service oriented.
- Acts professionally.
- Displays a positive attitude toward all (staff, members, guests).
- Courteous towards others.
- Demonstrates a willingness to help others.
- Always acts ethically.
- Works well in a team environment.
- Being creative and proactive.
- Must be aware and able to abide by safety practices.
- Reliable and predictable attendance.
- Wears a clean and presentable uniform.
- Ability to exercise good judgement under pressure.
- Can prioritize needs and effectively manage resources.
- Knowledgeable about and consistently follows policies and procedures as outlined in the employee handbook.
- Must be able to work holidays, weekends, and overtime as needed.
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